Legal
Privacy Policy
How we collect, use, and protect your information when you use our platform.
FUSE is a web-based platform that helps teams work with data, insights, and decision-making tools. This page explains how we handle information when you use our website or services.
We collect only what is necessary to operate FUSE and improve the product.
Information we collect
When you use FUSE, we collect the following types of information:
Information you provide
- •Name and email address
- •Company or business details
- •Information shared through forms, onboarding, or support conversations
Information collected automatically
- •IP address
- •Browser and device information
- •Pages visited and basic usage activity
This information helps us understand how FUSE is used and where we can improve.
Shopify-related data
If you connect FUSE to a Shopify store, we access only the store data that you explicitly authorize. This data is used solely to provide FUSE features.
We do not collect or store payment details or checkout information processed by Shopify.
Google integration (BigQuery & OAuth)
If you connect FUSE with your Google account, we use Google API Services (including BigQuery) to enable analytics, reporting, and data processing features.
What the platform accesses
We only access data that you explicitly authorize via Google OAuth, such as:
- •BigQuery datasets and tables
- •Metadata required for querying and analysis
We do not access any data beyond the permissions granted by you.
How we use the data
Data accessed via Google APIs is used strictly to:
- •Generate analytics and insights
- •Power dashboards and reporting features
- •Enable core product functionality
Google API Services User Data Policy compliance
FUSE's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
- ✓Data is only used to provide or improve user-facing features
- ✓Data is not used for advertising purposes
- ✓Data is not sold or shared with unauthorized third parties
User control and revocation
You can revoke access at any time by:
- •Managing permissions in your Google account settings
- •Disconnecting your Google account from FUSE
Once access is revoked, we stop accessing your data and delete stored data where applicable.
How we use information
We use information to:
- 1Run and maintain the FUSE platform
- 2Provide product features and customer support
- 3Improve performance, reliability, and user experience
- 4Communicate important service-related updates
We do not sell personal data or use it for advertising purposes.
Cookies
We use cookies to keep the website functional and understand how it is used. You can control cookies through your browser settings.
Data sharing
We share information only when required to operate the service:
- 1With infrastructure and service providers (hosting, analytics, security)
- 2With Shopify services for approved integrations
- 3When required by law
We never sell or rent personal information.
Data security and retention
We use standard security measures to protect data. Information is retained only as long as it is needed for operational or legal reasons and is deleted when no longer required.
Your rights
You can request access to or deletion of your personal information at any time by emailing us. We respond within a reasonable timeframe.
External links
Our website may link to third-party sites. Their privacy practices are their own, and we are not responsible for them.
Updates
We may update this policy occasionally. Any changes will be posted on this page.